An order management system (OMS) is a comprehensive software solution that facilitates enterprises to control service orders from online submission through order fulfillment.
It centralizes fulfillment records across diverse sales marketplaces to deliver real-time visibility into shipping information throughout the entire workflow.
An OMS empowers organizations coordinate the complete order journey effectively, from the time a shopper places an order to its proper processing and possible return.
It optimizes stock management by furnishing real-time reporting on stock amounts oms and order tracking, empowering companies to maximize their delivery strategies and elevate buyer loyalty.
An effective OMS synchronizes with other enterprise oms systems like ecommerce platforms, inventory management oms systems, accounting software, and transportation carriers to enable a integrated order fulfillment system from beginning to completion.